Privacy policy

Pivotal Productions, Inc. ("Pivotal," "we," "us") is a 501(c)(3) nonprofit organization. This policy explains what information we collect through pivotal-productions.org, how we use it, and the choices you have. If you have a question, email [email protected].

What we collect

• Messages you send us. When you use our contact form we receive your name, email address and message.
• Fiscal sponsorship applications. When you apply we receive your name, email, phone number (optional), project details, links and anything else you choose to include.
• Email sign-ups. When you sign up for news, or tick "Email me news from Pivotal Productions" on a form, we receive your email address and which form you used.
• Donations. Donations are processed by Zeffy. Zeffy and its payment processor collect your payment details; we never see or store your full card or bank information. We receive your name, email, the amount and any answers you give on the donation form, so we can send receipts and thank you.
• Basic technical data. Our hosting provider (Cloudflare) processes standard technical information, such as IP address and browser type, to deliver the site and protect it from abuse. We do not use advertising or analytics cookies.

How we use it

• To answer your message or review your application.
• To process donations, send tax receipts and keep required nonprofit records.
• To thank donors. We name donors publicly (on our website, on social media or in credits) only if they give permission on the donation form.
• To send news about Pivotal Productions, but only if you opted in. We do not add anyone to our email list without their permission, including donors.
• To keep the site secure and working.

We do not sell, rent or trade your personal information.

Who helps us

We use a small number of service providers that process information on our behalf: Cloudflare (website hosting), FormSubmit (delivering form messages to our inbox), beehiiv (our email list), Zeffy (donations) and Google Workspace (our email). They may only use your information to provide their service to us. Each has its own privacy policy.

Social media

We link to our pages on social media platforms such as Instagram, TikTok, YouTube, Facebook and LinkedIn. We don't embed their tracking on this site. If you follow one of those links, that platform's own privacy policy applies.

Email news and unsubscribing

Every email we send includes a way to unsubscribe, and you can also email us to be removed. We'll take you off the list promptly. Our email list is shared across the Billy & Chris family of companies, but each company's subscribers are kept separate: signing up here only gets you news from Pivotal Productions.

How long we keep it

We keep messages and applications only as long as we need them to respond and to run our programs. Donation records are kept as long as the law requires for nonprofit and tax purposes. Email subscribers stay on the list until they unsubscribe.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you by emailing [email protected]. Some donation records must be kept by law.

Children

This site is not directed to children under 13, and we do not knowingly collect their personal information online. Our education programs work with young artists through schools and families, not through this website.

Security

We use reputable providers and send information over encrypted connections. No website is completely secure, so please don't send sensitive information such as Social Security or bank numbers through our forms.

Changes

If we change this policy we'll update the date at the top of this page.

Contact

Pivotal Productions, Inc. · [email protected]